FAQ

Trouver nos bureaux de Poste

La Poste du Vanuatu a des bureaux dans toutes les provinces du Vanuatu. La liste des villes est ci dessous :


 

What size or weight restriction?

There are no translations available.

Vanuatu Post will accept any mail that fits the Letters and Parcels dimensions. In general we will not accept anything going by air which is heavier than 25kg and the length of any of its side is over 1 meter.

Click here to read about our Letters and Parcels services and the accepted weight and measurements.


What is the fee for an extra Key?

There are no translations available.

If you require an extra key, you need to lodge an application at your nearest Vanuatu Post post office.

The charge for a new key to be cut and issued is 540vt and should be ready for collection within 72 hours.

Only one free key is issued for  a new box and an extra key required will be charged.

What are prohibited item?

There are no translations available.

Vanuatu Post transports its mail by air using its partner airlines. The airline regulation for uplift of goods must be complied to. Therefore, any good categorized as Dangerous Goods by IATA is treated as such by Vanuatu Post and due to complexity of some item shipment specifications it is advisable to check with Vanuatu Post or the airline list of prohibited items prior to posting.

Comment louer une boite postale?

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